SARAPHAT, S. Principles and Theories of Organization Performance Measurement Using Balanced Scorecard and Its Application. Siam University Journal of Business Administration, Bangkok, Thailand, v. 20, n. 34, p. 35–48, 2022. Disponível em: https://so07.tci-thaijo.org/index.php/sujba/article/view/861. Acesso em: 30 jun. 2025.