Core Competencies of Chiang Mai University Board Council Members: A Case Study to Improve Oversight and Governance

Abstract

This research aimed to 1) study the core competencies required of university council members for governance at Chiang Mai University, 2) develop a competency model suitable for these members in their roles, and 3) identify strategies for developing council members with the necessary competencies for effective university governance. The study employed a qualitative research design using a case study approach. Data were collected through in-depth interviews with eight key informants selected via purposive sampling, using an open-ended questionnaire. The informants included distinguished university council members, members of the council's selection committee, university executives, and staff from the Chiang Mai University Council Office. The findings revealed that the core competencies essential for effective performance included 1) vision, 2) accountability, 3) strategic thinking, and 4) an understanding of the higher education system. The expected competency level for individuals serving as university council members was set at Level 5, the highest level. Strategies for developing council members with the necessary competencies for university governance were categorized into two groups. The first group focused on distinguished university council members and included measures such as creating manuals outlining the roles and responsibilities of council members to enhance their understanding of the governance framework in higher education institutions. The second group targeted other types of council members through activities such as orientation programs and participation in training and seminars.