Case Impact of Organic Food's Corporate Image and Electronic World of Mouth on Asian Consumers' Purchase Intention : The Moderating Effect of Moral Identity, Self-efficacy and Impression Management Motivation

Main Article Content

Yin Chen
Chun Shuo Chen

Abstract

Organic food consumption has become a hot topic in the academic field. There is still a gap in
the literature on marketing and consumer psychological motivation, and the moderating effect of
psychological factors has not attracted enough attention. In the future, marketing and psychological
drivers are likely to play an important role and are subject to discussion. In this context, based on the
TRA and SOR model, this paper aims to discuss: Does corporate image and electronic word-of-mouth
affect the intention to buy organic food under the moderating effect of moral identity? Does
impression management motivation and self-efficacy have a moderating effect on the “attitudebehavioral intention” transformation process in organic consumption? This study expands the factors
affecting organic food consumer behavior, affirms and enriches the application of the two theoretical
models in the field of organic food consumption, and confirms the role of psychological regulatory
factors. It has important practical significance and management enlightenment to enterprise
marketing management mode.

Article Details

How to Cite
Chen, Y., & Chen, C. S. (2022). Case Impact of Organic Food’s Corporate Image and Electronic World of Mouth on Asian Consumers’ Purchase Intention : The Moderating Effect of Moral Identity, Self-efficacy and Impression Management Motivation. Journal of China-ASEAN Studies, 1(1), 21–36. retrieved from https://so07.tci-thaijo.org/index.php/JCAS/article/view/1408
Section
Articles

References

Aquino, K., & Reed, d A. (2002). The self-importance of moral identity. Journal of Personality & Social Psychology, 83(6), 1423-1434.

Arli, D., Tan, L . P., Tjiptono F., & Yang, L. (2018). Exploring consumers’ purchase intention towards green products in an emerging market: The role of consumers’ pe rceived readiness. International Journal of Consumer Studies, 42(4), 389-401.

Ashraf, S., Ilyas, R., Imtiaz, M., & Ahmad, S. (2018) Impact of service quality, corporate image and perceived value on brand loyalty with presence and absence of customer satisfaction: A study of four service sectors of Pakistan. International Journal of Academic Research in Business and Social Sciences, 8(2), 452-474.

Bambauer, S., & Mangold, S. (2011). Brand equity dilution through negative online word-of-mouth communication. Journal of Retailing and Consumer Services, 18(1), 38-45.

Bao, T., & Chang, T. L. (2016). The product and timing effects of eWOM in viral marketing. International Journal of Business, 21(2), 99-111.

Baron, R. M., & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182.

Bentler, P. M., & Chou, C. P. (1987). Practical issues in structural modeling. Sociological Methods & Research, 16(1), 78-117.

Berger, I. E., & Corbin, R. M. (1992). Perceived consumer effectiveness and faith in others as moderators of environmentally responsible behaviors. Journal of Public Policy & Marketing, 11(2), 79-89.

Browne, M.W., & Cudeck, R. (1993). Alternative Ways of Assessing Model Fit.In Bollen, K. A. and Long, J. S. (eds.), Testing Structural Equation Models (pp.136-162). Sage.

Bulut, Z. A., & Karabulut, A. N. (2018). Examining the role of two aspects of eWOM in online repurchase intention: An integrated trust–l oyalty perspective. Journal of Consumer Behavior, 17(4), 407-417.

Burton, S., Lichtenstein, D. R. Netemeyer, R.G., & Garretson, J. A. (1998). A scale for measuring attitude toward private label products and an examination of its psychological and behavioral correlates. Journal of the Academy of Marketing Science, 26(4), 293-306.

Carmines, E., & McIver, J. P. 1981. Analysing Models with Unobservable Variables.In Bohrnstedt G. W. & Borgatta, E. E. (eds.), Social Measurement Current Issues (pp.65-115). Sage

Chu, S. C., Lien, C. H., & Cao, Y. (2018). Electronic word-of-mouth (ewom) on WeChat: Examining the influence of sense of belonging, need for self-enhancement, and consumer engagement on Chinese travelers’ EWOM. International Journal of Advertising, 1(1), 1-24.

Dillman, D. A. (2000).Mail and Surveys: The Tailored Design Method (2nd ed.). Wiley.

Lapsley D. K., & Lasky, B. (2001). Prototypic moral character. Identity:An International Journal of T heory and Research, 1(4), 345-363.

Finkelstein, M.A., and Penner, L. A. (2004). “Predicting Organizational Citizenship Behavior: Integrating the Functional and Role Identity Approaches,” Social Behavior & Personality,32(4), 383-398.

Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.

Fishbein, M., & Ajzen, I. (1975). Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research Reading.Addison-Wesley.

Gotsi, M., & Wilson, A. M. (2001). Corporate reputation: Seeking a definition. Corporate Communications an International Journal,6(1), 24-30.

Grant, A. M., & Mayer, D. M. (2009). Good soldiers and good actors: Prosocial and impression management motives as interactive predictors of affiliative citizenship behaviors. Journal of Applied Psychology,94(4), 900-912.

Griskevicius, V., Tybur, J. M., & Va n , den Bergh, B. (2010). Going green to be seen: Status, reputation, and conspicuous conservation. Journal of Personality & Social Psychology,98(3), 392.

Hennig-Thurau, T., Gwinner, K. P., Wa l s h , G., & Gremler, D. D. (2004). Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the internet?Journal of Interactive Marketing, 18(1), 38-52.

Jacoby, J. (2002). Stimulus-organism-response reconsidered: An evolutionary step in modeling (consumer) behavior. Journal of Consumer Psychology, 12(1), 51-57.

Jones, M. A., Mothersbaugh, D. L., & Beatty, S. E. (2017). Switching barriers and repurchase intentions in services. Journal of Retailing,76(2), 259-274.

Kang, Y., Herr, P. M., & Page, C. M. (2003). Time and distance: A symmetries in consumer trip knowledge and judgments. Journal of Consumer Research,30(3), 420-429.

Ko, E., Hwang, Y. K., & Kim, E . Y. (2013). Green marketing’ functions in building corporate image in the retail setting. Journal of Business Research, 66(10), 1709-1715.

Kouy, S., Sangkumchaliang, P., & Aditto, S. (2016). Consumers’ attitude and intention to purchase organic goods in Cambodia. International Journal of Business, 21(4), 328-341.

Kudeshia, C., & Kumar, A. (2017). Social EWOM: Does it affect the brand attitude and purchase intention of brands?” Management Research Review, 40(3), 310-330.

Laroche, M., Bergeron, J., & Barbaro, G. (2016). Targeting consumers who are willing to pay more for environmentally friendly products. Journal of Consumer Marketing,18(6), 503-520.

Lee, H. J., & Yun, Z. S. (2016). Consumers’ perceptions of organic food attributes and cognitive and affective attitudes as determinants of their purchase intentions toward organic food.Food Quality & Preference, 39(1), 259-267.

Li, Y., Xu, Z., & Xu, F. (2018). Perceived control and purchase intention in online shopping: The mediating role of self-efficacy. Social Behavior and Personality: An International Journal,46(1), 99-105.

Matherne, C. F., Ring, J. K., & Farmer, S. (2018). Organizational moral identity centrality: Relationships with citizenship behaviors and unethical prosocial behaviors. Journal of Business and Psychology, 33(6), 711-726.

Mei, F. C. (2007). Consumer attitudes and purchase intentions in relation to organic foods in Taiwan: Moderating effects of food-related personality traits. Food Quality and Preference, 18(7), 1008-1021.

Michelle, P. Y. (2018). Electronic word-of-mouth influence on consumer purchase intention. Journal of Fundamental and Applied Sciences, 10(3), 126-141.

Mohd, S. N. (2018). Determinants of consumers’ purchase intentions of organic vegetables: Some insights from Malaysia. Journal of Food Products Marketing, 24(4), 392-412.

Patrick, R. B., Bodine, A. J., Gibbs, J. C., & Basinger, K. S. (2018). What accounts for prosocial behavior? Roles of moral identity, moral judgment, and self-efficacy beliefs,” The Journal of Genetic Psychology, 179(5), 231-245.

Paul, J., & Rana, J. (2017). Consumer behavior and purchase intention for organic food. Journalof Retailing and Consumer Services, 29(6), 412-422.

Prentice, C., Chen, J., & Wang, X. (2017). The influence of product and personal attributes on organic food marketing. Journal of Retailing & Consumer Services. 10(20), 1-9.

Rodgers, W. M., Conner, M., & Murray, T. C. (2008). Distinguishing among perceived control, perceived difficulty, and self-efficacy as determinants of intentions and behavior. British Journal of Social Psychology, 47(4), 607-630.

Ryan, J., & Casidy, R. (2018). The role of brand reputation in organic food consumption: A behavioral reasoning perspective. Journal of Retailing and Consumer Services, 41(1), 239-247.

Sahelices, P. C., Lanero, C. A., Vázquez, B. J. L., & Gutierrez, R. P. (2018). EWOM and 2.0 opinion leaders in the food context: A study with a sample of Spanish food-related weblogs. Journal of Food Products Marketing, 24(3), 328-347.

Scheier, M. F. , & Carver, C.S. (1985). The self-consciousness scale: A revised version for use with general populations. Journal of Applied Social Psychology,15(8), 687–699.

Schwarzer, R., Babler, J., Kwiatek, P. , Schroder, K., & Zhang, J. X. (1997). The assessment of optimistic self-beliefs: Comparison of the German, Spanish, and Chinese versions of the general self-efficacy scale. Applied Psychology, 46(1), 69-88.

Sengupta, J., & Fitzsimons, G. J., (2000). The effects of analyzing reasons for brand preferences: Disruption or reinforcement? Journal of Marketing Research, 37(3), 318-330.

Straughan, R. D., & Roberts, J. A. (1999). Environmental segmentation alternatives: A look at green consumer behavior in the new millennium. Journal of Consumer Marketing,16(6), 558-575.

Sudman, S. (1976).Applied Sampling. Academic Press.

Teng, C. C., & Lu, C. H. (2016). Organic food consumption in Taiwan: Motives, involvement, and purchase intention under the moderating role of uncertainty. Appetite, 105(1), 95-105.

Wooten, D. B., & Reed, A. (2000). A conceptual overview of the self-presentational concerns and response tendencies of focus group participants. Journal of Consumer Psychology,9(3), 141-153.

Worcester, R. (2009). Reflections on corporate reputation. Management Decision, 47(4), 573-589.

Wu, H. C. (2013). An empirical study of the effects of service quality, perceived value, corporate image, and customer satisfaction on behavioral intentions in the Taiwan quick service restaurant industry. Journal of Quality Assurance in Hospitality & Tourism, 14(4), 364-390.

Wang, Z. Y. (2015). Research on the influence of country image on consumers' purchase intention. [Doctoral Dissertation, Dongbei University of Finance and Economics]http://cdmd.cnki.com.cn/Article/CDMD-10173-1016055950.htm

Xu, W. C. (2017). Research on organic food consumption behavior. [Doctoral Dissertation, Northwest A&F University] http://cdmd.cnki.com.cn/Article/CDMD-10055-1015531166.htm

Yadav, R., & Pathak, G. S. (2016). Intention to purchase organic food among young consumers: Evidences from a developing nation. Appetite, 96(2), 122-128.

Yen, T. F. (2018). Organic food consumption in China: The moderating role of inertia. MATEC Web of Conferences, 169(3), 01019.