PUBLIC PARTICIPATION IN THE MANAGEMENT OF REFUGEE CENTERS FOR THOSE AFFECTED BY THE UNREST ALONG THE THAI-CAMBODIAN BORDER IN 2025 (PHASE 1) IN DET UDOM DISTRICT, UBON RATCHATHANI PROVINCE

Abstract

This study aimed to examine the management, problems and obstacles, and development guidelines for the management of evacuation centers in Det Udom District, Ubon Ratchathani Province, Thailand, by relevant government agencies. The research employed
a qualitative methodology, collecting data through document analysis and semi-structured in-depth interviews with 26 key informants, consisting of 14 government officials and 12 members of the public. Data were analyzed using content analysis and inductive analysis. The findings revealed that the border conflict on July 24, 2025, led to the establishment of 68 evacuation centers in Det Udom District, accommodating up to 22,780 evacuees. The management was carried out under the legal framework and the provincial disaster prevention and mitigation plan, with the provincial governor serving as the incident commander. The public sector played a significant role in evacuation operations, the establishment and support of evacuation centers, and area surveillance. However, several challenges were identified, including role ambiguity, limited awareness of operational plans, traffic congestion, and inefficient resource allocation, as well as public criticism regarding the use of contingency budgets. In conclusion, although the overall management of evacuation centers was considered effective, improvements are needed in plan integration, communication, and budgetary support mechanisms to enhance future performance. The proposed development guidelines include strengthening unified command and planning systems, improving data and resource management systems, enhancing personnel capacity and crisis communication, and promoting public participation and transparent management practices.