MANAGEMENT OF BUILDING PERMIT REQUESTS OF BUENG SAN SUBDISTRICT ADMINISTRATIVE ORGANIZATION
Keywords:
Building construction permit application, management, Bueng San Subdistrict Administrative OrganizationAbstract
Administrative Organization, 2) study the building permit application management of the Bueng Sal Subdistrict Administrative Organization, and 3) study effective building permit application management guidelines of the Bueng Sal Subdistrict Administrative Organization. This is a mixed-method research combining qualitative and quantitative approaches. The population and sample consisted of 210 individuals who applied for building permits with the Bueng Sal Subdistrict Administrative Organization between 2012 and 2022, and 13 key informants. Data was analyzed using content analysis and summarized according to the research objectives.
The results of the study found that 1) the efficiency of the building permit management of Bueng San Subdistrict Administrative Organization was at a high level overall (x ̅ = 4.11). When considering each aspect, it was found that satisfaction had the highest average value at the highest level (x ̅ = 4.27). 2) The management of building permits of Bueng San Subdistrict Administrative Organization was at a high level overall (x ̅ = 4.00). When considering each aspect, it was found that personnel management had the highest average value at a high level (x ̅ = 4.08). 3) The effective building permit management guidelines of Bueng San Subdistrict Administrative Organization include giving importance to the quality of work/service, planning and defining the process, providing reliable services, creating a clear and easy-to-understand permit application manual, specifying a clear time frame for consideration of permission, and designing an online permit application system to reduce steps, time, travel, increase convenience for the public, and promote good and friendly service.
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