Study of factors in specifying the scope of work and communication that affects the control of the scope of work in electrical communication and telecommunications systems projects
Keywords:
Scope creep, Project management, Electrical, communication, and telecommunication (ECT) projects, Project scope definition, Communication effectivenessAbstract
This study examined how clearly defining project scope and fostering effective communication can help control scope creep in electrical, communication, and telecommunication (ECT) projects. The research combined quantitative and qualitative methods. Quantitative analysis explored the links among various factors such as complexity, specification, risk, communication, client requirements, and a project's susceptibility to scope creep which can indicated by scope clarity, new scope addition and scope modification. Qualitative data, gathered through open questionnaire surveys, provided insights into methods for mitigating scope creep. A strong correlation emerged between scope creep and factors like communication effectiveness, managing client requirements, and proactive risk management. Ineffective communication was identified as the most significant factor, leading to misunderstandings and unplanned additions to the project scope. Based on these findings, the research recommends prioritizing clear scope definition, establishing formal communication plans, and implementing proactive risk management strategies. Additionally, utilizing project management tools and fostering open communication throughout the project lifecycle can significantly reduce scope creep. The benefits extend beyond individual project success. Implementing these recommendations can lead to improved communication efficiency, stronger client relationships, and enhanced project management practices within organizations. Furthermore, the research contributes to a more informed industry landscape by sharing knowledge and improving the understanding of scope control in ECT projects.
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