Employee Welfare Initiatives to Enhance Employee Performance  at ABC Institution, Nanning City, Guangxi Province

Yuling Chen; Jirapong Ruanggoon

Authors

Yuling Chen Faculty of Management Science, Dhonburi Rajabhat University
Jirapong Ruanggoon Faculty of Management Science, Dhonburi Rachabhat University

Keywords:

employee welfare, employee performance, organizational culture

Abstract

The research objectives were: 1) to study the effect of employee welfare on employee performance in ABC Institution, 2) to study the moderating role of organizational culture on the relationship between employee welfare and employee performance in ABC Institution, and 3) to propose employee welfare initiatives to improve employee performance at ABC Institution. The study employed a mixed-methods approach. Quantitative data were gathered through a questionnaire distributed to a sample of 300 employees, selected using stratified random sampling. Qualitative insights were obtained through interviews with twelve entry-level employees, one middle-level employee, and one senior employee. These individuals were selected using purposive sampling to ensure diverse perspectives on the welfare system. The selection based on roles and experience ensured a comprehensive understanding of welfare policy impacts across levels. The quantitative findings were analyzed using descriptive statistics, correlation analysis, multiple regression, and hierarchical regression. The qualitative data were analyzed through thematic analysis.

The research findings revealed that: 1) a strong positive relationship between employee welfare and performance (β = 0.716, p < 0.001), confirming that better welfare leads to improved employee outcomes. This indicates that improvements in employee welfare directly enhance employee performance, 2) organizational culture had a crucial moderating and promoting effect on the relationship between the two. Adding this interaction term increased the model’s explanatory power (ΔR² = 0.022, p < 0.001). This finding indicates that organizational culture amplifies the impact of employee welfare on employee performance by shaping shared values, norms, and perceptions of welfare initiatives, and 3) proposed employee welfare initiatives included salary improvements, training and development programs, work-life balance initiatives, and inclusive policies. Leveraging a strong organizational culture can optimize welfare programs, maximizing their positive impact on employee performance.

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