THE PEOPLE’S EXPECTATIONS TO WARD PUBLIC SERVICES ACCORDING TO THE PRINCIPLES OF GOOD GOVERNANCE OF THUNG MAHA CHAROEN SUBDISTRICT ADMINISTRATIVE ORGANIZATION. WANG NAM YEN DISTRICT SA KAEO PROVINCE

Abstract

This research article the objectives are to 1) study the expectations of the people regarding the provision of public services according to the principles of good governance of the ThungMahaCharoen Subdistrict Administrative Organization. Wang Nam Yen District Sa Kaeo Province 2) Compare people's expectations regarding the provision of public services according to the principles of good governance of the ThungMahaCharoen Subdistrict Administrative Organization. Wang Nam Yen District Sa Kaeo Province  Have gender, age, education level and different occupations 3) Suggest the expectations of the people regarding the provision of public services according to the principles of good governance of the Thung MahaCharoen Subdistrict Administrative Organization. Wang Nam Yen District Sa Kaeo Province There are 18,418 people living in the area of ​​ThungMahaCharoen Subdistrict Administrative Organization Set sample size Using Taro Yamane's formula, 392 people distributed questionnaires using random sampling. Probability Simple sampling method There are two types of statistics used in data analysis: descriptive statistics, i.e. frequency, percentage, mean, standard deviation, and inferential statistics, i.e. t-test and one-way ANOVA test.

The results of the research found that: 1) People's expectations regarding the provision of public services according to the principles of good governance of the ThungMaha Charoen Subdistrict Administrative Organization. Wang Nam Yen District Sa Kaeo Province in all 6 areas, and when classified into each area, it was found that all aspects were at a high level. Sort by average from highest to lowest as follows: (1) Principle of transparency (2) Principle of responsibility (3) Principle of value for money (4) Principle of rule of law (5) Principle of morality (6) Principle of participation, respectively 2) Results of comparing the level of expectations of citizens towards the provision of public services according to the principles of good governance of the ThungMahaCharoen Subdistrict Administrative Organization Wang Nam Yen District Sa Kaeo Province with gender, age, education level, and occupation overall. no different 3) Suggestions on guidelines for providing public services according to the principles of good governance of the ThungMahaCharoen Subdistrict Administrative Organization. Wang Nam Yen District Sa Kaeo Province found that The people want the ThungMahaCharoen