BUSINESS TRANSFORMATION IN THE POST COVID-19 ERA: STRATEGIES FOR SUSTAINABILITY AND SUCCESS

Authors

  • Pakorn Udomthanasansakul The Faculty of Business Administration, Maejo University, Thailand
  • Panomporn Chalermwan The Faculty of Business Administration, Maejo University, Thailand
  • Natnitcha Khayai The Faculty of Business Administration, Maejo University, Thailand
  • อัมรินทร์ คีรีแก้ว The Faculty of Business Administration, Maejo University, Thailand

Keywords:

Business Transformation, COVID-19, Business Strategy

Abstract

The COVID-19 pandemic has compelled businesses worldwide to accelerate their adaptation processes to ensure survival and long-term sustainability. This article explores key strategies that organizations can adopt to gain a competitive edge in the post-pandemic era. The first critical strategy is the rapid adoption of digital technologies across all operations, including remote work, online platforms, and data management through cloud technology. These changes aim to enhance efficiency and better respond to evolving consumer behavior in the digital age. Secondly, building resilience in supply chains has become imperative. Businesses must diversify risks, enhance monitoring capabilities through technologies such as internet of things and block chain, and foster strong relationships with suppliers. Additionally, sustainability and corporate social responsibility (CSR) have emerged as vital approaches to meeting the expectations of consumers and investors. Companies that prioritize environmental and social considerations, such as reducing carbon emissions and developing eco-friendly products, are more likely to achieve growth. Finally, investing in innovation to develop new products or services through research and development (R&D) is a pivotal tool for creating a competitive advantage. Integrating these strategies will enable organizations to adapt effectively, secure a market advantage, and address future challenges. A proactive response in the areas of digital transformation, supply chain management, sustainability, and innovation will be fundamental in driving sustainable business growth over the long term.

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Published

2024-12-30