QUALITY OF INFRASTRUCTURE SERVICES OF TUM TAI SUBDISTRICT ADMINISTRATIVE ORGANIZATION, KUMPHAWAPI DISTRICT, UDON THANI PROVINCE

Abstract

This research aimed to study 1) the quality of infrastructure services, 2) compare the quality of infrastructure services classified by gender, age, education level, occupation, and average monthly income, and 3) provide recommendations for improving the quality of infrastructure services. The sample group used in this research was 369 people living in the area of ​​the Tum Tai Subdistrict Administrative Organization using the Taroyamane formula. The instrument used for collecting data was a questionnaire. The statistics used for analysis were descriptive statistics, including numbers, percentages, means, and standard deviations, and inferential statistics, including the T-Test and F-Test.

          The research results found that:

1. The overall quality of infrastructure services of the Tum Tai Subdistrict Administrative Organization was at a high level. When considering each aspect, it was found that the aspect with the highest average value was lighting, followed by water supply, and the aspect with the lowest average value was roads.
2. The comparison of the quality of infrastructure services of the Tum Tai Subdistrict Administrative Organization found that overall, people with different average monthly incomes had different opinions on the quality of infrastructure services. There is a statistically significant difference at the 0.05 level. People with different genders, ages, education levels, and occupations have no different opinions on the quality of infrastructure services. 3. Suggestions for developing the quality of infrastructure services include prioritizing improvements and repairs.