The Correlation Between Human Resource Management and Operational Efficiency of Staff in One of The Restaurant in Rayong

Authors

  • Pithupada Watcharakorn Faculty of Human Resource Development, Ramkhamhaeng University
  • Ekkasit Sanamthong Faculty of Human Resource Development, Ramkhamhaeng University

Keywords:

Relationship, Human Resource Management, Operational Performance, Restaurant Employees, Rayong Province

Abstract

This research has the objectives to study the degree of human resource management, operational performance level and the relationship between human resource management and operational efficiency of a restaurant with 80 employees in Rayong province.  From the population target of 80 employees (as of December 2022); in this case study of a restaurant for steak, seafood and salad located in Rayong province, it was found that the level of human resource management for this restaurant should be improved in the area of human resource recruitment and selection. There should be an improvement for public communication for recruitment via various channels to recruit and select high potential candidates to the business. The level of staff operational efficiency should be enhanced in the company operational system to support staff operations. Staff improvement activities should be designed to develop skills and operational knowledge for staff in the company. In addition, the research also indicates a moderate correlation (r=0.302) between the Human resource management and the staff performance of the restaurant in Rayong province at 0.05 of significant level.

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Published

2023-08-28

How to Cite

Watcharakorn, P., & Sanamthong, E. (2023). The Correlation Between Human Resource Management and Operational Efficiency of Staff in One of The Restaurant in Rayong. Journal for Strategy and Enterprise Competitiveness, 2(5), 47–62. Retrieved from https://so07.tci-thaijo.org/index.php/STECOJournal/article/view/3021

Issue

Section

Research Article