Needs for The Training of Staffs Human Resources Department in AIA Company Limited

Abstract

This research study entitled "Training Needs of Human Resources Employees at AIA Company Limited" aimed to examine and compare the training needs levels of the Human Resources (HR) staff at AIA Company Limited. The population and sample for this study consisted of 55 HR employees, comprising 30 males and 25 females.

The overall research findings revealed that the average level of training needs among HR employees was high. All aspects of training needs were rated at a high level; however, when examined by category, the participants expressed the highest need for on-the-job training. In particular, they showed a strong preference for having a mentor to provide guidance, advice, and support in solving problems related to learning new tasks.

Hypothesis testing indicated statistically significant differences in training needs at the 0.05 level based on gender. Similarly, age was found to significantly influence training needs in the areas of pre-job training and in-house training. Marital status, however, showed no significant difference in training needs across all dimensions. In terms of educational attainment, significant differences in training needs were found only in the area of pre-job training. Monthly income also influenced training needs significantly at the 0.05 level, specifically in pre-job training and on-the-job training. Work experience was not found to significantly affect training needs in any of the following areas: pre-job training, in-house training, off-site training, or on-the-job training.

It is recommended that HR management at AIA Company Limited improve pre-job training by providing clear introductions to company rules, regulations, benefits, and standard operating procedures. Additionally, computer training programs should be provided. Furthermore, employees should be involved in the selection of training courses to better meet their individual needs and expectations.