The Factors Affecting Happiness at Work of Staff in the Airports of Thailand Public Company Limited The Factors Affecting Happiness at Work of Staff in the Airports of Thailand Public Company Limited

Abstract

This research aims to study 1) The factors influencing job happiness among employees of Airports of Thailand Public Company Limited (AOT). 2)The level of job happiness among employees of Airports of Thailand Public Company Limited (AOT). And 3) The causal factors affecting job happiness among employees of Airports of Thailand Public Company Limited (AOT). The research sample consists of 421 employees of Airports of Thailand Public Company Limited who have been working at Don Mueang Airport for at least one year. A questionnaire was used for data collection. The data analysis employed descriptive statistics, inferential statistics, and structural equation modeling.

          The research findings revealed that: 1) The factors influencing job happiness among AOT employees were found to be at a high level overall. 2) The overall level of job happiness among AOT employees was found to be 76.66%. When considering specific aspects, job satisfaction had the highest level of job happiness, followed by job enthusiasm, while job enjoyment had the lowest level of job happiness. 3) The most influential causal factor affecting job happiness among AOT employees was job engagement, followed by work-life balance and work environment. Job engagement was found to be a key driver of employee dedication and motivation to create valuable work. This finding aligns with the study by Manion (2023), which found that job perception positively correlates with job happiness at a statistically significant level of 0.05.