การวิเคราะห์เกมกระดานเพื่อการจัดการความขัดแย้ง:  แนวทางการออกแบบเพื่อพัฒนาทักษะในองค์การ

Chaiyaset Promsri

Authors

Chaiyaset Promsri Rajamangala University of Technology Phra Nakhon

Keywords:

Serious games, Board games, Conflict management, Game design, Skills development

Abstract

This research aimed to analyze five board games related to conflict management, namely Stop, Relax and Resolve, The Social Conflict Game, Peacetown, Conflict Resolution Bingo Game, and StarStruck, using qualitative content analysis. The study was grounded in the conceptual frameworks of game design by Tinsman (2008), Silverman (2013), Barrett (2020), and The Revised Bloom’s Taxonomy by Anderson et al. (2001). The findings led to the synthesis of eight key components for developing effective educational board games for conflict management: (1) learning objectives,
(2) game mechanics, (3) rules and flow, (4) player experience, (5) interaction and reflection, (6) content and scenario design, (7) rewards and consequences, and (8) challenge and scalability. The analysis revealed that board games can serve as powerful learning tools for fostering conflict management skills in organizational contexts. Well-designed games can simulate complex situations and offer players opportunities to practice decision-making, negotiation, and understanding diverse perspectives. However,a limitation of this study is that it focused solely on the content analysis of existing games, which may not fully align with specific cultural or contextual needs. Hence, this study recommended that the design principles identified should be applied to develop prototype board games tailored to the Thai educational context.

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