CONFLICT MANAGEMENT AND DISPUTE RESOLUTION BY NEGOTIATION

Abstract

          Negotiation It is the basis for the human way of dealing with conflicts. that occur in every living the nature of man for a long time. It is also a way to settle disputes such as civil and commercial disputes, criminal, public or even international disputes. and at any stage whether before litigation in the state system or when the process is carried out in the context of the law provided by the state. Negotiation is still important and it must be a science and an art. in the implementation and in accordance with the procedures and processes of such management effectively how to negotiate It is the inherently primitive way of human beings caused by two or more conflicting or disputed human parties. had the opportunity to talk and exchange Modify information, benefits, satisfaction between them directly. without interference from any other person or system that has been held, whether from the private sector, such as mediation arbitration or the government sector, such as the court system, various arbitration institutions, etc. Negotiating if the conflict can be settled, therefore, it is quite likely that the parties to the conflict or the dispute can be settled. The important thing is to provide fairness that is satisfied by both parties, they determine and agree on everything by themselves. Maintain information not to spread, which may cause any impact or damage as well and it is also a method that is not very complicated, save cost since other operating costs can go a lot, and it's also quick and easy.