Impact of Organizational Factors and Individual Factors on Knowledge Usage

Yanee Nakprasom; Guohua  Chang; Ao  Chen

doi:10.14456/jsasr.2022.35

Authors

Yanee Nakprasom Panyapiwat Institute of Management, Thailand https://orcid.org/0000-0001-6655-1751
Guohua Chang Rangsit University, Thailand https://orcid.org/0000-0003-2855-6580
Ao Chen Panyapiwat Institute of Management, Thailand https://orcid.org/0000-0002-2167-5547

DOI:

https://doi.org/10.14456/jsasr.2022.35

Keywords:

Knowledge Usage;, Organizational and Individual Factors; , Timing; , Convergent Thinking; , Habits; , Individual Technique; , Passion to Use Newly Acquired Knowledge

Abstract

Both organizational environments and individual demands offered a multitude of factors that influenced the use of knowledge in the real working context. This paper demonstrates the factors at both organizational and individual levels not only affect programmers’ knowledge choice and usage in the work but also mutually influence and interact with each other. For example, in order to cope with time pressure, some programmers were inclined to choose a conservative but quick and safe approach to complete the work, which is characterized by convergent thinking and behavior. Others tended to go for a more advanced and creative method which was labeled as trying something different on their knowledge usage. Moreover, habit and passion to use newly acquired knowledge on the job all represent the manifestation of individualism in knowledge usage. However, convergent thinking mirrors the expression of collectivism. Although they seem not to be theoretically matching each other, they do coexist in practical work.

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