Model Development of Sports Centers Service Management in Wuhan City under Next Normal Condition
Keywords:Model; , Sports Centers Service Management; , Wuhan City; , Next Normal Condition
Background and Aim: This research on Developing the Next Normal Service Management Model of the Gymnasium at WuHan is qualitative research with the following objectives: To develop the next level of normal service management model of the gymnasium in Wuhan after the outbreak of COVID-19.
Materials and Methods: The population size is about 25,000 people using a random sampling method. The sample is 394 people. The research tools are questionnaires and interviews. The quality of the tool was determined by content validity by 5 experts, the IOC was 0.8-1.00.
Results: The Wushu Sports Center's main components of the model include: (1) Basic information about the sports service provided by the stadium. (2) Service demand for Wushu sports center by exercise after COVID-19 outbreak. (3) The satisfaction of sports exercise on the service of sports centers after the COVID-19 outbreak.
Conclusion: The research findings were: (1) Problems, shortcomings, and service procedures of Wuhan stadium namely service quality issues and support facilities continue to improve. (2) Service process of Wuhan sports venues Service demand of sports organizations. Demand for sports guidance and physical monitoring. Demand for sports information consultation. (3) service model for Wuhan Sports Center after the COVID-19 epidemic. (4) confirm the service model of Wuhan Sports Center under the Next Normal situation.
Cao, L. (2016). Foreign experience of public sports venues serving mass sports development and its enlightenment to China. Journal of Beijing Sport University, (10), 38-45. doi: 10.19582/j.carolcarrollnki/g8.2016.10.006.11-3785.
Chen, Y-X., Qiu, Q. (2020). The significance, connotation, evaluation dimension and application of residents' sense of gain in public service of Chinese sports venues, Sports Culture Guide, 40 (9), 14-52.
Fang, X., & Chen, Y. (2022). Characteristics and enlightenment of Operational performance evaluation of foreign sports venues. Sports Culture Guide, (9), 36-43.
He, Y., Chen, L., Zhou, B., & et al. (2021). Realistic dilemma and Countermeasures in the reconstruction and construction of sports service complex in public sports venues. Journal of Wuhan Physical Education University, (3), 56-62.
Iversen, E., & Cuskelly, G. (2015). Effects of different policy approaches on sports facility utilization strategies. Sport Management Review, 18 (4), 529-541.
Jiao, J., & Zhou, X. (2020). A case study of online teaching of "no school suspended" in the context of epidemic prevention and control. China Audio-visual Education, 5 (3), 106-113.
Jin, Y. Z., & Wei, H. (2020). Research on government purchase of public sports venue services under supply-side reform. Liaoning Sports Science and Technology, (6), 19-24. doi: 10.13940/j.carolcarrollnki.Lntykj.2020.06.005.
Liang, J. (2021). Cross-border population flow in Southeast Asia under the COVID-19 epidemic: Status quo, governance, and implications. East Asia Review, (2), 94-119.
Luo, P. (2010). The Appointed manager system for the operation of public sports facilities in Japan and its enlightenment. Journal of Shanghai Institute of Sport, 34 (6), 22-26.
Luo, P. (2020). Research on the solutions to the problems of public sports service after the reform of the management rights of public sports venues. Management and Technology of Small and Medium-sized Enterprises (Upper Magazine), (7), 104-105.
Masahiro, S. (2016). Measuring Service quality in sports services. Total Quality Management & Business Excellence, 17 (5), 623-631.
Wuhan City Health Committee. (2020). Wuhan City Health Committee. Retrieved from http://wjw.wuhan.gov.cn/ztzl_28/fk/fkdt/202004/t20200430_1196957.shtml
Yang, X.Y., Zeng, J.M., Zhu, J.P., & et al. (2022). Experience and enlightenment in the intelligent construction of sports venues in the United States. Sports Culture Guide, (7), 39-44.
Zhu, H.L. (2020). Strengthening community smart building to enhance the capacity of major. epidemic prevention and control. Journal of Hangzhou Normal University (Edition), 42 (2), 23-28.
How to Cite
Copyright (c) 2023 WeiDong Cheng
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Copyright on any article in the International Journal of Sociologies and Anthropologies Science Reviews is retained by the author(s) under the under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License. Permission to use text, content, images, etc. of publication. Any user to read, download, copy, distribute, print, search, or link to the full texts of articles, crawl them for indexing, pass them as data to software, or use them for any other lawful purpose. But do not use it for commercial use or with the intent to benefit any business.