The Compilation of a Handbook of Vocabulary and Expressions in English for Secretary and Office Administration Course by Using Documentary Research Method
DOI:
https://doi.org/10.60027/ijsasr.2024.4254Keywords:
English for Secretary and Office Administration; , Documentary Research MethodAbstract
Background and Aim: This study highlights the importance of English communication skills for Thai secretaries in the contemporary business landscape. Examining needs, barriers, and their consequent relationship to career opportunities. Thus, the objective of this documentary investigation was to gather the essential terminology, vocabulary, phrases, and expressions utilized within the realm of secretary and office administration.
Materials and Methods: The researcher handpicked a collection of resources, specifically books about secretarial and office administration or other relevant subjects, which have been widely published and recognized. These resources consist of a total of 7 volumes, with a strong focus on contemporary content that applies to the current learning and working environment. The data analysis was conducted using analytical packages, resulting in the calculation of averages and percentages.
Results: The results indicated that the vocabulary analysis encompassed various word types such as nouns, verbs, adjectives, adverbs, and phrases or groups of words across the seven books. Among the top three books, book 5, book 2, and book 1 had the highest percentages of noun words, while book 1, book 4, and book 7 had the highest percentages of verbs. Regarding adjectives, book 4, book 3, book 2, and book 7 ranked the highest, with an equal number of phrases. The analysis also revealed 1,141 example sentences across all seven books, which were deemed essential and relevant for contact, communication, or business negotiations in the field of English for secretary and office administration.
Conclusion: A comprehensive lexical analysis of seven books highlights different patterns of word types. It highlights the different prominence of nouns, verbs, and adjectives across volumes. The collection of 1,141 relevant example sentences also highlights the practical utility of the findings. It offers valuable insights for improving communication, contacts, and business negotiations within the specialized domain of English for secretarial and office administration.
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