Teachers' Organizational Citizenship Behavior: A Bibliometric Review of Influencing Factors and Mechanisms
Abstract
Background and Aim: This study explicitly examines the impact and mechanisms of teachers' Organizational Citizenship Behavior (OCB) on educational outcomes and school effectiveness. It focuses on key factors such as psychological contracts, organizational support, and transformational leadership, which are crucial in the educational context. The research aims to provide a comprehensive bibliometric review of OCB, highlighting significant research hotspots and trends, and offering both theoretical and practical insights.
Materials and Methods: Utilizing a detailed bibliometric approach with CiteSpace software, this study rigorously analyzes 183 documents from the CNKI database, covering the period from 2004 to 2024. The analysis includes keyword co-occurrence, clustering, and burst detection to identify the key themes and evolving trends in OCB research.
Results: The in-depth analysis reveals that teachers' OCB significantly enhances education quality and school effectiveness, with strong correlations to job satisfaction, occupational commitment, and reduced turnover intentions. Notably, organizational support and transformational leadership are identified as critical factors in promoting OCB. The results also highlight specific themes and the most influential factors, providing tangible insights into the mechanisms at play.
Conclusion: This study underscores the vital role of fostering organizational support and transformational leadership in enhancing teachers' OCB, which subsequently improves educational outcomes. The conclusion suggests that future research should delve deeper into how various leadership styles, personal traits, and school cultures influence OCB, to develop more effective educational management strategies. Additionally, practical implications are provided for school administrators to focus on enhancing support systems and leadership practices, ensuring sustained teacher commitment and performance.
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