Key Success Factors of Swimming Club Management in Chengdu City, The People’s Republic of China
Abstract
Background and Aims: Chengdu Tourei Swimming Club continues to develop rapidly and is preparing to add three new branches in 2024. The reasons for its rapid development are worth thinking about and researching. Therefore, it is necessary to choose the reasons for the rapid development of Chengdu Tourei Swimming Club as the object of research. This research aimed to define the key success factors of swimming club management in Chengdu City, the People’s Republic of China.
Methodology: The research process was divided into three steps to evaluate and validate these success factors systematically. In Step 1, the study developed an evaluation tool by reviewing literature and conducting expert interviews, followed by drafting the tool and validating it through focus groups and reliability assessments. Step 2 involved using the final tool to survey club committee members, coaches, and members, collecting data, and analyzing success factors through a Connoisseurship method. Step 3 concluded with a detailed report summarizing the findings, based on a thorough analysis of survey responses and expert input.
Results: The study identified multiple key factors of successful management across nine core dimensions: Planning (6 factors), Organizing (6 factors), Leadership (9 factors), Controlling (8 factors), Reliability (5 factors), Responsiveness (5 factors), Empathy (5 factors), Assurance (5 factors), and Accessibility (4 factors). These results provided a well-rounded framework for evaluating and enhancing swimming club management in Chengdu.
Conclusion: The study presents a comprehensive framework for effectively managing swimming clubs in Chengdu, highlighting key components in nine core areas. This framework is a helpful tool for evaluating and improving management practices to ensure operational success and member satisfaction.
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