Satisfaction towards Parking Management within Nakhon Ratchasima Rajabhat University DOI:

Abstract

Satisfaction with the use of the service means one of the effectiveness of the service which reflects the quality of the operation in that regard. This study aims to study Satisfaction with parking management within Nakhon Ratchasima Rajabhat University. The sample used in this research was students at Nakhon Ratchasima Rajabhat University. A total of 667 subjects were assigned to the research sample using Taro Yamane's formula, with a confidence value of 95 percent. Sampling using first-year students 1-3, Bachelor Program,250 people using random sampling. The tool for collecting data was the satisfaction questionnaire for parking management within Nakhon Ratchasima Rajabhat University. Data analysis using Descriptive Statistics with software packages for statistical analysis of social science research. The results of the research revealed that satisfaction with parking management at the level of  moderate levels when considering each aspect at the level of high to low was a descending order as coordination, budget, personnel management, reporting, planning, organization management, and directing, respectively. The suggestion is to increase the number of parking spaces to be more than enough for students and to make a car separation line so that the car can get in and out easily. Should increase the parking lot or build a parking building to accommodate the cars of students and staff. The staff should be available at all times.