An Exploring the Satisfaction on Training Program for New Employees in Shandong Lanxiang Technology College

Jiang Liu; Pongsiri Kamkankaew; Jatupron  Wongmahatlek

doi:10.60027/ijsasr.2023.2981

Authors

Jiang Liu Faculty of Business Administration, North-Chiang Mai University, Thailand https://orcid.org/0000-0002-5687-5047
Pongsiri Kamkankaew Faculty of Business Administration, North-Chiang Mai University, Thailand https://orcid.org/0000-0002-5885-4805
Jatupron Wongmahatlek Faculty of Business Administration, North-Chiang Mai University, Thailand https://orcid.org/0000-0002-3734-0901

DOI:

https://doi.org/10.60027/ijsasr.2023.2981

Keywords:

Satisfaction; , New Employees; , Training Program; , HRM

Abstract

Background and Aim: Companies must have a skilled and productive workforce and job satisfaction to succeed. Organizational leaders need to create training plans to maximize training and transfer. This paper explores the level of satisfaction of new employees on the training program of Shandong Lanxiang Technology College and studies the guideline for the satisfaction of new employees on the training program of Shandong Lanxiang Technology College.

Materials and Methods: This research is a quantitative research method. The total sample size for the research will be 36 new employees of Shandong Lanxiang Technology College. A questionnaire was used as a tool to collect data in this study. Statistical values such as mean and standard deviation were used for data analysis to define the information that was presented.

Results: All variables were high, with a mean score of 3.93 and a standard deviation of 0.55. The study suggests university-college merger could improve Shandong Lanxiang Technology College’s teacher development plan. Shandong Lanxiang Technology College trains recruit. A performance evaluation committee will assess the institutional leader conference’s bureaucratic educator professional development and organizational culture. University instructional study should mix college mentorship and pedagogical practices. Teachers must create thorough policies. Organize teacher educators are hiring.

Conclusion: The study suggests that a university-college merger could improve Shandong Lanxiang Technology College’s teacher development plan. Variables were high, with a mean score of 3.93 and a standard deviation of 0.55. Shandong Lanxiang Technology College should encourage its administrators and HR managers to lead by example to maximize employees’ potential and create a positive work environment.

References

Absar, N., Nimalathasan, B., & Mahmood, M. (2012). HRM‐market performance Relationship: evidence from Bangladeshi organizations. South Asian J. Glob. Bus. Res. 1, 238–255. DOI: https://doi.org/10.1108/20454451211252750

Agho, A.O., Muller, C.W., & Price, JL (1993). Determinants of employee job Satisfaction: An empirical test of a causal model. Human Relations, 44, 1007-1027. DOI: https://doi.org/10.1177/001872679304600806

Armstrong, M. (2009). Armstrong’s Handbook of Human Resource Management Practice. 11th Edition, Kogan Page Limited, London.

Bai, Y., Yuan, J., & Pan, J. (2017). Why SMEs in emerging economies are reluctant to Provide employee training: Evidence from China. International Small Business Journal: Researching Entrepreneurship, 35(6), 751–766. DOI: https://doi.org/10.1177/0266242616682360

Bharath, M., & Sreedevi, V. (2021). Zoom in on the levels of employee engagement, perception, satisfaction; employee roles influenced -- health care sample study. Vilakshan: The XIMB Journal of Management, 18(1), 62–75. DOI: https://doi.org/10.1108/XJM-07-2020-0046

Bright, L. (2008). Does Public Service Motivation Make a Difference in the Job Satisfaction and Turnover Intentions of Public Employees? American Review of Public Administration, 38(2), 149-166. DOI: https://doi.org/10.1177/0275074008317248

Chen, L. (2008). Job satisfaction among information system (IS) personnel. Computers in Human Behavior, 24(1), 105-118. DOI: https://doi.org/10.1016/j.chb.2007.01.012

Cooke, F. L., Xiao, M., & Chen, Y. (2021). Still in search of strategic human resource Management? A review and suggestions for future research with China as an example. Human Resource Management, 60(1), 89–118. DOI: https://doi.org/10.1002/hrm.22029

Craig, J.B.L., Cassar, G., & Moores, K. (2006). A 10-year longitudinal investigation of strategy, systems, and environment on innovation in family firms. Family Business Review, 19(1), 1-10. DOI: https://doi.org/10.1111/j.1741-6248.2006.00056.x

Cucina, J. M., Byle, K. A., Martin, N. R., Peyton, S. T., & Gast, I. F. (2018). Generational Differences in workplace attitudes and job satisfaction. Journal of Managerial Psychology, 33(3), 246–264. DOI: https://doi.org/10.1108/JMP-03-2017-0115

Edralin, D. M. (2011). Training and development practices of large Philippines companies. Asia Pacific Business Review, 17(2). 225-239. DOI: https://doi.org/10.1080/13602381.2011.533501

Fu, J., Ji, Y., & Jing, J. (2023). Rank and File Employee Satisfaction and the Implied Cost of Equity Capital. Journal of Accounting, Auditing & Finance, 38(1), 182–210. DOI: https://doi.org/10.1177/0148558X20971942

Georgiadis, A., & Pitelis, C. N. (2012). Human resources and SME performance in service: empirical evidence from the UK. The International Journal of Human Resource Management, 23(4), 808-825. DOI: https://doi.org/10.1080/09585192.2011.561236

Guest, D.E., (2011). Human resource management and performance: still searching for some answers. Hum. Resour. Manag. J. 21, 3–13. DOI: https://doi.org/10.1111/j.1748-8583.2010.00164.x

Hidayat, I., Supardi, E., Anwar, A., & Anggiani, S. (2022). Employee Motivation, Job Satisfaction, and Employee Performance: A Literature Review. Dinasti International Journal of Digital Business Management (DIJDBM), 3(6), 944–950.

Holton, E. F., III. (2003). What’s really wrong: Diagnosis for learning transfer system change. In E. F. Holton, III & T. Baldwin (Eds.), Improving learning transfer in organizations (pp. 59-79). San Francisco: Jossey-Bass.

Johnson, M. (2011). Workforce Deviance and the Business Case for Employee Engagement. The Journal for Quality & Participation, 11-16.

Johnson, R.E., Rosen, C.C. & Levy, P.E. (2008). Getting to the core self-evaluation: A review and recommendations. Journal of Organizational Behavior, 29, 391-413. DOI: https://doi.org/10.1002/job.514

Jules, C. & Christopher, B. (2009). The effects of organization communication on job satisfaction and organizational commitment in land ambulance service and the mediating role of communication satisfaction. Carrere development international, 14(1), 29-49. DOI: https://doi.org/10.1108/13620430910933565

Kamkankaew, P., Phattarowas, V., Thanin, P., Jeesorn, W., & Phungjitpraphai, . P. (2023). Green Business Process Management: The Way to Contribute to Sustainability for Thai Businesses. International Journal of Sociologies and Anthropologies Science Reviews, 3(3), 17–36. https://doi.org/10.14456/jsasr.2023.31

Kamkankaew, P., Phattarowas, V., Khumwongpin, S., Limpiaongkhanan, P., & Sribenjachot, S. (2022). Increasing Competitive Environment Dynamics and the Need of Hyper-Competition for Businesses. International Journal of Sociologies and Anthropologies Science Reviews, 2(5), 9–20. https://doi.org/10.14456/jsasr.2022.36

Kancharla, R., & Dadhich, A. (2021). Perceived ethics training and workplace behavior: the mediating role of perceived ethical culture. European Journal of Training & Development, 45(1), 53–73. DOI: https://doi.org/10.1108/EJTD-03-2020-0045

Kilminster, S.M. & Jolly, B.C. (2000). Effective supervision in clinical practice settings: a literature review. Med. Educ. 34, 827–840. DOI: https://doi.org/10.1046/j.1365-2923.2000.00758.x

Klein, H.J., Weaver, N.A. (2000). The Effectiveness of an Organizational-Level Orientation Training Program in the Socialization of New Hires. Pers. Psychol. 53, 47–66. DOI: https://doi.org/10.1111/j.1744-6570.2000.tb00193.x

La Forgia, G., Raha, S., Shaik, S., Maheshwari, S.K., Ali, R. (2015). Parallel Systems and Human Resource Management in India’s Public Health Services: A View from the Front Lines: Parallel Systems and HRM in India’s Public Health Services. Public Adm. Dev. 35, 372– 389. DOI: https://doi.org/10.1002/pad.1738

Laidi, W., Putit, L., & Mansor, A. A. B. (2021). Flexible Human Resource Management Strategy in Small and Medium Enterprises (SMEs) under COVID-19: A Case Study from China. Global Business & Management Research, 13(4), 139–151.

Lambert, E. (2003). Justice in Corrections: An exploratory study of the impact of organizational justice on Correctional staff. Journal of Criminal Justice, 31, 55-168. DOI: https://doi.org/10.1016/S0047-2352(02)00222-2

Lee, F., Lee, T., & Wu, W. (2010). The relationship between human resource management practices, business strategy and firm performance: evidence from steel industry in Taiwan. The International Journal of Human Management, 21(9) 1351-1372. DOI: https://doi.org/10.1080/09585192.2010.488428

Liu, Y., & Wiriyakitjar, R. (2018). Dominant Factors Influencing Training Effectiveness (Learning and Transfer Performance) of SMEs in Beijing, China: A Study on the Hotel Sector. UTCC International Journal of Business & Economics, 10(3), 123–149.

Likert, R. (1932). A Technique for the Measurement of Attitudes. Archives of Psychology, 140, 1–55.

Liu, X. & Prompanyo, M. ( 2021). The Impact of Employee Training on Huawei Innovation Performance in Shanxi Province, China. International Journal of Multidisciplinary in Management and Tourism, 5(1), 1–8.

Luthans, F., Norman, S.M., Avolio, B.J. & Avey, J.B. (2008). The mediating role of psychological capital in the supportive organizational climate? Employee performance relationship. Journal of Organizational Behavior, 29(2), 219-238. DOI: https://doi.org/10.1002/job.507

Ma, Z., & Thongdecharoen, W. (2023). Effects of Functional Training on Strength, Power, Agility, Anaerobic Capacity, Punch Speed, and Punch Power for Amateur Boxer. International Journal of Sociologies and Anthropologies Science Reviews, 3(3), 123–130.

Marchal, B., Dedzo, M. & Kegels, G. (2010). A realist evaluation of the management of a well-performing regional hospital in Ghana. BMC Health Serv. Res. 10, 24. DOI: https://doi.org/10.1186/1472-6963-10-24

Mark, C. (2001). Determinants of Job Satisfaction of Municipal Government Employees. State and Local Government Review, 33(3). DOI: https://doi.org/10.1177/0160323X0103300302

Markovits, Y., Davis, J.A. & Dick, R.V. (2007). Organizational commitment profiles and job satisfaction among Greek private and public sector employees. International journal of cross-cultural management, 7(1), 77-99. DOI: https://doi.org/10.1177/1470595807075180

Mishra, V. & Smyth, R. (2015). Workplace policies and training in China: evidence from matched employee-employer data. International Journal of Manpower, 36(7), 986 – 1011. DOI: https://doi.org/10.1108/IJM-10-2013-0249

Nguyen-Van, D., & Chang, C.-H. (2020). Foreign Technology Licensing and Firm Innovation in Asean: The Moderating Role of Employee Training and R&D. Singapore Economic Review, 1–28. DOI: https://doi.org/10.1142/S0217590820500393

Nikandrou, I., Apospori, E., Panayotopoulou, L., Stavrou, E. T, & Papalexandris, N. (2008). Training and firm performance in Europe: the impact of national and organizational characteristics. The International Journal of Human Resource Management, 19(11), 2057-2078. DOI: https://doi.org/10.1080/09585190802404304

Nimri, M., Bdair, A., Al Bitar, H. (2015). Applying the Expectancy Theory to Explain the Motivation of Public Sector Employees in Jordan. Middle East J. Bus. 10, 70–82. DOI: https://doi.org/10.5742/MEJB.2015.92714

Nishii, L.H., Lepak, D.P., Schneider, B. (2008). Employee Attributions of the “Why” of HR Practices: Their Effects on Employee Attitudes and Behaviors, and Customer Satisfaction. Pers. Psychol. 61, 503–545. DOI: https://doi.org/10.1111/j.1744-6570.2008.00121.x

Noryati, N., Aminah, A. & Maznah, B. (2009). The mediating effect of work-family conflict on the relationship between locus of control and job satisfaction. Journal of social sciences, 4(4), 348-354. DOI: https://doi.org/10.3844/jssp.2009.348.354

Ozkan, C., Akman, G., Turkyilmaz, A., Pastuszak, Z. (2011). Empirical study of public sector employee loyalty and satisfaction. Ind. Manag. Data Syst. 111, 675–696. DOI: https://doi.org/10.1108/02635571111137250

Price, J., L. (2001). Reflections on the determinants of voluntary turnover. International Journal of Manpower, 22(7), 600-624. DOI: https://doi.org/10.1108/EUM0000000006233

Rashidin, M. S., Javed, S., & Liu, B. (2020). Empirical Study on Spirituality, Employee’s Engagement, and Job Satisfaction: Evidence from China. International Journal of Public Administration, 43(12), 1042–1054. DOI: https://doi.org/10.1080/01900692.2019.1665066

Sauro, J. & Lewis, J.R. (2011). When designing usability questionnaires, does it hurt to be positive? Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI’ 11). 2215–2224. DOI: https://doi.org/10.1145/1978942.1979266

Shabane, Z. W., Lessing, K. F., Schultz, C. M., & van Hoek, C. E. (2022). Influence of Job Satisfaction on Employee Relations and Work Engagement. African Journal of Employee Relations, 46, 1–25. DOI: https://doi.org/10.25159/2664-3731/9669

Spector, P.E. (1987). Method variance as an artifact in self-reported affect and perception at work: Myth or significant problem? Journal of Applied Psychology, 72, 438-443. DOI: https://doi.org/10.1037/0021-9010.72.3.438

Spoljaric, A., & Tkalac Vercic, A. (2022). Internal communication satisfaction and employee engagement as determinants of the employer brand. Journal of Communication Management, 26(1), 130–148. DOI: https://doi.org/10.1108/JCOM-01-2021-0011

Tang, M., Zhang, F., & Zhang, N. (2022). Influencing Mechanism of Human Resource Management Strength on Creative Self-Efficacy: A Dual-Moderation Model. Emerging Markets Finance & Trade, 58(12), 3504–3515. DOI: https://doi.org/10.1080/1540496X.2022.2053330

Wang, X., Lin, W., Xue, T., Green, A., Gu, L., He, Y., Huang, X., Jin, Z., & Wu, Y. (2022). Workplace Learning in China: Transferring Training Into Practice to Improve Performance. International Journal for Research in Vocational Education and Training, 9(3), 294–315. DOI: https://doi.org/10.13152/IJRVET.9.3.1

Yamane, T. (1973). Statistics: An Introductory Analysis. London: John Weather Hill, Inc.

Yu, Q., Barnes, B. R., & Ye, Y. (2022). Internal market orientation, interdepartmental relationships, and market performance: the pivotal role of employee satisfaction. European Journal of Marketing, 56(5), 1464–1487. DOI: https://doi.org/10.1108/EJM-11-2020-0800

Zhang, Y., & Li, S. (2009). High-performance work practices and firm performance: evidence from the pharmaceutical industry in China. The International Journal of Human Resource Management, 20(11), 2331-2348. DOI: https://doi.org/10.1080/09585190903239690