Blended Training for Human Resource Development: A Tool for Developing Strategic Thinking Ability in Thai Bank Personnel

Abstract

The study proposed blended training approach which was a tool in human resource development for Thai bank personal. This approach concentrated to develop strategic thinking by using scenario planning techniques and action learning with collaborative groups into the blended training process. The data were from study of theories, documents, problems, and needs in scenario planning processes and action learning activities to develop blended training. The questionnaires were answered by 481 respondents who were Thai Bank Personnel in manager level. The data were analyzed by descriptive statistics such as frequency distribution, percentage, and descriptive. Then the study presented the findings. The key findings showed that organizing the blended training process consisted of 12 steps. In each step of the blended activities, traditional training classroom and online training were used with scenario planning process and action learning activities, including using technology to enhance learning processes such as chat room, discussion board, and email.