The Influence of Positive Perception of Workplace Exclusion on Employee Turnover Behavior
Abstract
Background and Aim: Workplace exclusion, often viewed negatively, can also foster proactive coping strategies and personal growth when perceived positively. This study examines how positive perceptions of workplace exclusion influence turnover intention and behavior using the multi-motivation response model.
Materials and Methods: Data from 570 employees across six high-tech enterprises were analyzed using structural equation modeling to explore the mediating roles of avoidance/withdrawal response and turnover intention.
Results: Positive perception of workplace exclusion showed a significant negative relationship with avoidance/withdrawal response, turnover intention, and turnover behavior. Avoidance/withdrawal response positively influenced turnover intention and behavior, while positive perception directly reduced turnover behavior by enhancing resilience and growth.
Conclusion: Promoting positive interpretations of workplace exclusion can reduce turnover and enhance organizational harmony. Managers should foster inclusivity, reduce avoidance behaviors, and encourage a positive organizational culture to retain talent effectively.
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