The Image of the NIDA Library of Academic Support Staff

Abstract

The purpose of the research was to examine the attitudes of NIDA academic support towards image of the NIDA Library. Participants were support staff from different sectors of NIDA faculties and offices. They were asked to answer a questionnaire. The obtained data were analyzed using a frequency distribution, percentages, a mean score, and a standard deviation. The results revealed that 1) Overall, image of the NIDA Library was rated at ‘very good’ level. In particular, the staff’s satisfaction on the image of building and Library services were also rated ‘very good’. The image of information technology, information resources and personnel were rated ‘good’. 2) From 20 aspects of NIDA library image, eight were rated ‘very good’. These were the following: a) a clean, modern and beautiful design learning center b) appropriate as a learning center for a field trip study c) the atmosphere facilitates the learning, d) the learning center with clear and suitable service area, e) the learning center with proactive services (such as Book Delivery & Return Service (BDRS), f) the learning center with modern automated system, g) the learning center with various channels to access to information and resources such as smart phone, website, e-mail and self-check loan and return, and h) the learning center with various information resources.