Work Life Balance and Work Life Harmony for Hotel employees after lockdown in Circumstances of COVID-19

Abstract

The global pandemic of the novel coronavirus 2019 (COVID-19) has posed a severe crisis directly impacting the hospitality industry, particularly hotel businesses, whose core operations revolve around human resources. This has necessitated a new paradigm for hoteliers to adapt and survive, maintaining human resource sustainability within their organizations. This academic article aims to present the concept of work-life balance and work-life harmony in the post-COVID-19 era, along with suggestions for hotel business owners to plan human resource management strategies. It utilizes the idea of integrating work and personal life harmoniously, thus achieving a balanced lifestyle for hotel employees. The study identifies three dimensions of work-life balance for the new generation of hotel employees: 1) being happy in both personal and professional life; 2) choosing meaningful and valuable work; and 3) being present and fully engaged in the moment. Additionally, it emphasizes the importance for hotel business owners to prioritize behaviors and expectations that have changed among employees, aiming to support them in attaining a high-quality life and consequently enhancing work efficiency and organizational success.