Factors Related to Knowledge Management of Officers in Department of Empowerment of Persons with Disabilities

Abstract

This article aimed to study 1) the knowledge management of officers in the Department of Empowerment of Persons with Disabilities (DEP) 2) compare the knowledge management of officers in DEP, categorized by personal background factors 3) the relationship among knowledge management, social support and readiness for information and communication technology and the knowledge management of officers in DEP. The sample group consisted of 201 officers working at DEP, with systematic random sampling. The tool used for data collection was a questionnaire. The statistics were percentage, mean, standard deviation, t-test, one-way analysis of variance, LSD method for paired differences, and the Pearson’s product – moment correlation coefficient. The level of statistical significance was set at 0.05. The study results revealed that overall, officers have a high level of knowledge about knowledge management, a high level of social support, a moderate level of information and communication technology readiness, and a high level of knowledge management (x̅ = 7.60, 4.27, 3.39, and 4.00, respectively). The results of the hypothesis testing showed that officers with different personal factors (sex, age, educational level, type of employment, period of work) have different knowledge management of officers. at the statistical significance level of .05. Social support and readiness for information and communication technology have a positive relationship with knowledge management overall and in every aspect. It is statistically significant at the level .001