Guidelines for Developing Self-Access Learning Center, Faculty of Liberal Arts, Rajamangala University of Technology Thanyaburi

Abstract

The objectives of the research were to: (1) investigate students’ satisfaction of providing the service of the Self-Access Language Learning Center at the Faculty of Liberal Arts, Rajamangala University of Technology Thanyaburi; (2) examine guidelines and suggestions to improve the Self-Access Language Learning Center at the Faculty of Liberal Arts, Rajamangala University of Technology Thanyaburi. The samples of the study comprised 400 students who used the service of the Self-Access Language Learning Center at the Faculty of Liberal Arts, Rajamangala University of Technology Thanyaburi. The instrument employed in this research was a questionnaire; and the data were processed with the SPSS (Statistical Package for Social Science) statistical software. The statistics used for analyzing the data were percentage, mean, and standard deviation.

The findings indicated that most samples were female (79.75%). The overview of satisfaction of this service was at a high level ( = 4.40). The mean scores in the aspects of facilitations, experts, and personnel were 4.36, 4.41, and 4.43 respectively. The guidelines to improve the service of the Self-Access Language Learning Center at the Faculty of Liberal Arts, Rajamangala University of Technology Thanyaburi consisted of renovating current service rooms, providing sufficient service equipment, and developing a variety of language programs to attract students to use the service.