An Examination of Employee Engagement, Job Embeddedness, and Organizational Citizenship of ZDH Company in China

Zhufei  Gu; Pongsiri Kamkankaew; Phithagorn  Thanitbenjasith

doi:10.60027/ijsasr.2023.2984

Authors

Zhufei Gu Faculty of Business Administration, North-Chiang Mai University, Thailand https://orcid.org/0009-0009-9681-4570
Pongsiri Kamkankaew Faculty of Business Administration, North-Chiang Mai University, Thailand https://orcid.org/0000-0002-5885-4805
Phithagorn Thanitbenjasith Faculty of Business Administration, North-Chiang Mai University, Thailand https://orcid.org/0000-0002-8967-8285

DOI:

https://doi.org/10.60027/ijsasr.2023.2984

Keywords:

Employee Engagement;, Job Embeddedness and Organizational Citizenship

Abstract

Background and Aim: Human resource management refers to an organization's systems for monitoring and developing its people. This paper aims to study the level of employee engagement, job embeddedness, and organizational citizenship of ZDH Company in China and to study the guideline of employee engagement, job embeddedness, and organizational citizenship of ZDH Company in China.

Materials and Methods: This research is a quantitative research method. The total sample size for the research will be 296 employees of ZDH Company. A questionnaire was used as a tool to collect data in this study. Statistical values such as mean and standard deviation were used for data analysis to define the information that was presented.

Results: The results indicated that all of the variables had a high level (mean score = 3.79, S.D. = 0.71). ZDH stands for Zone of Determinants of Health, which suggests collaboration between managers and employees can improve work culture, reduce cynicism, boost morale, and reduce negative attitudes.

Conclusion: All variables were high (mean score = 3.79, S.D. = 0.71). The Zone of Determinants of Health (ZDH) argues that manager-employee collaboration can improve work culture, reduce cynicism, boost morale, and minimize negative attitudes. ZDH Company should use attitude tests to attract workers, implement policies for career development, create relationships with employees, and support social and CSR activities to build bonds.

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