The Relations of the McKinsey’s 7s Management to the Performance of Drinking Water Business in Maha Sarakham

Abstract

The objectives of this research were to 1) to explore the McKinsey 7s management for drinking water business in Maha Sarakham, 2) to assess the outcomes of the McKinsey 7s management, and 3) to analyze the relations of the McKinsey 7s management with drinking water business in Maha Sarakham. The target population was one hundred drinking water traders in Maha Sarakham Province. The statistics used were mean, standard deviation and Pearson’s Correlation Coefficient. The research findings were as follows:

1. The findings showed that the average level of the McKinsey’s 7s management for drinking water business was high ( μ = 3.65) . Six high rated areas of the McKinsey’s 7s management for the drinking water business were system ( μ = 3.75), strategies ( μ = 3.69), shared values ( μ = 3.67), skill ( μ = 3.64), personnel ( μ = 3.62), structure ( μ = 3.60), and design ( μ = 3.59) respectively.

2. The findings indicated that e average level of the outcomes of the McKinsey’s 7s management for the drinking water business was high ( μ = 3.89). Four high rated areas of the McKinsey 7s management for the business were flexibility ( μ = 3.99) , competitive potentials ( μ = 3.90), service quality ( μ = 3.86), and utilization of resources ( μ = 3.81) respectively.

3 . The findings indicated that the McKinsey’s 7s management was significantly related to the drinking water business in Maha Sarakham. The relation of the McKinsey’s 7s management with the drinking water business was moderate ( ρ = 0.403).